Effective Date: 01/01/2025
Welcome to Wainui Bush Retreat! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read these terms carefully before making a booking or using our site.
1. General Terms
- These Terms and Conditions apply to all visitors to our website and guests who book accommodation at Wainui Bush Retreat.
- By making a booking, you confirm that you have read, understood, and agreed to these terms.
2. Booking and Payment
- All bookings are handled through third-party platforms, including Airbnb and Booking.com. By booking through these platforms, you agree to their respective terms and conditions.
- Full payment must be made at the time of booking unless otherwise specified.
- Rates are subject to change, but confirmed bookings will not be affected by price adjustments.
3. Check-In and Check-Out
- Check-In Time: 2 pm onwards
- Check-Out Time: Before 11am
Late check-out requests may be accommodated at our discretion and may incur additional fees.
4. Cancellation Policy
- Cancellations and refunds are subject to the policies of the third-party platform used for booking (e.g., Airbnb, Booking.com).
- We recommend reviewing the cancellation policy on the platform before completing your booking.
5. Guest Responsibilities
- Guests are responsible for the behavior of all members of their party.
- Please respect the property, amenities, and local environment during your stay.
- Noise levels must be kept to a minimum, especially during quiet hours from [Insert Time] to [Insert Time].
- Guests are responsible for any damages caused to the property or its contents during their stay and may be charged accordingly.
6. Use of Property
- The property is for private accommodation purposes only. Commercial activities or events are not allowed without prior approval.
- Smoking is not permitted indoors. Smoking in designated outdoor areas is allowed.
- Pets are not allowed unless explicitly agreed upon during booking.
7. Liability
- Wainui Bush Retreat is not liable for any personal injury, loss, or damage to guests or their belongings during their stay.
- Guests are responsible for ensuring their safety and security while on the property.
- We are not responsible for interruptions to utilities (e.g., water, electricity, internet) due to circumstances beyond our control.
8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
9. External Links
Our website may contain links to third-party websites (e.g., Airbnb, Booking.com). We are not responsible for the content, services, or practices of these external websites.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Please review these terms periodically.
11. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in New Zealand.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: help@wainuibushretreat.co.nz
- Phone: 09 242 6244
- WhatsApp: