At Wainui Bush Retreat, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name, email address, phone number, and other contact details when you use our contact form or booking services.
- Payment information when you make a booking through third-party platforms like Airbnb or Booking.com.
- Additional information you provide when communicating with us directly (e.g., via WhatsApp or phone).
We also automatically collect certain information through cookies and analytics tools, such as:
- Your IP address, browser type, and pages visited on our website.
- General location data to help improve user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and manage bookings.
- To respond to your inquiries or provide customer support.
- To improve our website’s functionality and user experience.
- To send you important updates or information about your stay.
We will not sell or share your personal information with third parties unless required to do so by law or with your explicit consent.
3. Sharing Your Information
We may share your information with:
- Third-party booking platforms (e.g., Airbnb, Booking.com) to facilitate your booking.
- Service providers (e.g., payment processors or IT support) who help us operate our website and services.
- Legal authorities if required by law or to protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Analyze website traffic and usage patterns.
- Customize your experience based on your preferences.
You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.
5. Your Rights
You have the right to:
- Access, update, or delete the personal information we have about you.
- Opt out of marketing communications at any time.
- Request a copy of the data we have collected about you.
To exercise these rights, please contact us at [Insert Email Address].
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., Airbnb, Booking.com). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this page periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- Email: help@wainuibushretreat.co.nz
- Phone: 09 242 6244
- WhatsApp: